Responsible Gaming

At ctk99 Responsible Gaming — Your control, your limits

Gaming is meant to be enjoyable — that is what we believe. ctk99 wants you to always have fun, never feel pressured. That is why we offer powerful tools, limit-setting features, and round-the-clock support.

18+ Adults Only
24/7 Support Services
100% Voluntary Limits
Free Self-Exclusion Tool

Important: Gaming is for entertainment only. If you feel it is having a negative impact on your life or relationships, please reach out to us right away.

Our Responsible Gaming Features

Ctk99 provides these tools to keep your gaming experience safe and in control

Setting a Deposit Limit

Set your own maximum daily, weekly, or monthly deposit amount. This is the most effective way to stay within your budget.

Session Time Limit

Decide in advance how long each session will last. Once the time is up, the system will automatically suggest a break.

Cooling-Off Period

If you need a short break, pause your account for anywhere between 24 hours and 30 days. Come back when you feel ready.

Self-Exclusion

If you feel you need a longer break, you can close your account for anywhere from 6 months to permanently.

Loss Limit

If your losses reach a set amount, the system will automatically end your session. This helps limit financial damage.

Age Verification

Age verification is mandatory when registering at ctk99. We ensure that only users aged 18 and above can access our platform.

What is responsible gaming and why does it matter?

Responsible gaming means playing in a way where you remain fully in control. At ctk99, we believe every player should be aware of their financial and time limits. Responsible gaming means treating play as entertainment — not as a way to earn money.

As online gaming continues to grow in Bangladesh, more people are joining these platforms every day — many of them placing bets or playing casino games online for the very first time. That's why ctk99 has made responsible gaming a core principle from the start.

Research shows that players who stick to set budgets and time limits enjoy gaming more over the long run and face lower financial risk. ctk99's responsible gaming features are built exactly for this purpose.

Keep in mind: gambling is never a reliable source of income. Play with the mindset that what you lose is gone — that's what keeps gaming enjoyable.

How do I set limits?

After logging in to ctk99, go to "Account Settings" to find all responsible gaming tools. From there, you can easily set the following limits:

  • Daily deposit limit: Set a maximum amount in BDT you can deposit each day.
  • Weekly Budget: Set a total amount you are willing to spend in a week.
  • Single bet limit: Set a maximum amount you are willing to place on a single bet.
  • Daily session time: Set a cap on the total hours you play in a single day.
  • Loss Limit: The session will end automatically once you reach a set loss amount.

Increasing a limit does not take effect immediately — there is a 72-hour waiting period. However, reducing a limit or activating self-exclusion takes effect right away.

Signs of Problem Gaming

If you or someone you know shows any of the following signs, it is time to seek help:

  • Continuing to play in an attempt to recover lost money.
  • Hiding gaming activity from family and friends.
  • Repeatedly trying to stop playing but failing to do so.
  • Using money meant for bills, food, or essential expenses on gaming.
  • Feeling restless, irritable, or angry when unable to play.
  • Gaming interfering with work, studies, or personal relationships.
  • Playing to escape stress or emotional pain.

If you notice these signs in yourself, reach out to the ctk99 support team. We are here to help, without judgment.

Healthy Budget Planning

Proper budget planning is the most important part of responsible gaming. ctk99 wants you to set a budget that keeps you free from financial stress at the end of every month.

Do
  • Set aside a small portion of your monthly entertainment budget
  • Set your limits before you start losing
  • Review your transaction history regularly
  • Take a Break & Refresh
Don't
  • Never play with savings or emergency funds
  • Never bet with borrowed money
  • Don't chase losses with bigger bets
  • Never let emotions push you beyond your limits

Keep one simple rule in mind: only use money for gaming that you can afford to lose without it affecting your daily life.

Information for Family & Loved Ones

If you feel a friend or family member is gaming excessively, ctk99 is here to support you too.

  • Third-party exclusion request: We consider requests to restrict an account on behalf of a family member.
  • Awareness Notice: Contact our support team to learn more about gaming addiction.
  • Professional referral: Referrals to professional counselors are available when needed.

Remember, gaming addiction is a mental health condition — and it is treatable. Seeking help at the right time is always the wisest choice.

FAQs

Reducing a limit takes effect immediately. However, increasing a limit comes with a 72-hour cooling period — this helps prevent impulsive decisions.

Yes, once you activate self-exclusion, you can still withdraw any remaining balance in your account. Only new deposits and gameplay will be restricted.

A cooling-off period is a temporary break (1 to 30 days) — your account reactivates automatically once it ends. Self-exclusion is long-term (6 months to permanent) and cannot be reversed before the period expires.

Always keep your account password and login details private. If you suspect a minor may have access to your account, contact our support team immediately — we will act promptly.

Yes, all of ctk99's responsible gaming tools are completely free to use. Deposit limits, session timers, cooling-off periods, and self-exclusion — none of them carry any charge.

Quick Access Tools

Deposit Limit

Set daily, weekly, or monthly limits from Account Settings.

Cooling-Off

Take a temporary break for anywhere from 1 to 30 days.

Self-Exclusion

Close your account for 6 months or longer.

Support

Reach out to our team 24/7.

Healthy Gaming Standards

Time Control ≤ 1 hour per day
Budget Limit ≤ 5% of income
Mental State Play for fun
Taking a Break Per hour
18+

This platform is for users aged 18 and above only. Access by minors is strictly prohibited.

Play Safe, Stay Happy

Start taking advantage of responsible gaming features at ctk99 today. Use our tools, set your limits, and play with complete peace of mind.

By registering, you agree to our responsible gaming policy.

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