Ctk99 Terms and Conditions — Please read before use

Ctk99 (hereinafter referred to as the "Platform", "we", or "ctk99") is an online gaming and betting platform that ctk99.org domain. These Terms & Conditions constitute a legally binding agreement between ctk99 and the user.

When you register, log in, or use the ctk99 platform in any way, you are automatically bound by these Terms & Conditions. If you do not agree to these terms, please refrain from using the platform.

Ctk99 reserves the right to modify these Terms & Conditions at any time. Continued use of the platform after the revised terms are published will be treated as acceptance of those changes.

• These terms are governed by the applicable laws of Bangladesh.
• Ctk99 operates under an international license.
• The platform is strictly for personal entertainment purposes only.
• Betting on behalf of a third party or for commercial purposes is strictly prohibited.

The following eligibility requirements must be met to open an account on ctk99. All information provided during registration must be accurate and complete.

• You must be 18 years of age or older to register.
• Each person may only one account register.
• The name, address, and phone number provided during registration must be accurate.
• A national ID card or passport may be required for identity verification.
• Keeping your account password secure is entirely the user's responsibility.
• Sharing your account with or allowing others to use it is prohibited.

Ctk99 may request additional documentation for identity verification at any time. Withdrawals may be placed on hold until verification is complete.

The most popular mobile banking methods in Bangladesh are available for deposits on ctk99. Deposits are typically instant.

• Deposits must be made from a payment account registered in your own name.
• Depositing from another person's account is prohibited.
• If a deposit fails, please contact our support team.
• Ctk99 does not charge any deposit fees.

Withdrawals from ctk99 are subject to specific terms and conditions. The withdrawal process is typically completed within 24 hours.

• Minimum withdrawal amount is BDT 500.
• The maximum withdrawal per day is BDT 1,00,000.
• Withdrawals will only be processed to the same payment method used for the deposit.
• Wagering requirements must be met before withdrawing any bonus winnings.
• Withdrawals may be held for investigation if suspicious activity is detected.
• Once a withdrawal request has been submitted, it cannot be cancelled.

Ctk99 offers a range of bonuses and promotions. Each bonus comes with its own terms and conditions that must be followed.

• Welcome Bonus: Up to 100% bonus on your first deposit, capped at BDT 10,000.
• Reload Bonus: Reload bonuses are available on specific days each week.
• Cashback: Cashback applies at a fixed rate on daily losses.
• Bonuses are generally valid for 7 days; any unused bonus will be forfeited upon expiry.
• Any attempt to claim bonuses using multiple accounts will result in cancellation of all bonuses.
• Ctk99 reserves the right to modify or cancel any bonus at any time.

Ctk99 has specific rules for Sports Betting and casino games. Different rules may apply depending on the type of game or bet.

• Once a bet has been confirmed, it cannot be changed or cancelled.
• Ctk99 reserves the right to void any bets placed at incorrect odds due to a technical error.
• Betting based on match-fixing or fraudulent information is strictly prohibited.
• Ctk99 is not responsible for disconnections during live betting.
• Maximum winnings are determined separately for each game.
• In the event of a technical error affecting game results, ctk99's decision will be final.

The following activities are strictly prohibited on the ctk99 platform. Any violation will result in immediate account closure and forfeiture of the account balance.

• Money laundering or processing of illegal funds.
• Use of bots, scripts, or automated software.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Opening multiple accounts to take advantage of bonuses.
• Accessing another person's account without authorization.
• Harassing other players or ctk99 staff.
• Providing false information on the platform.
• Betting on behalf of a third party or for commercial purposes.

Ctk99 reserves the right to suspend or permanently close any account under the following circumstances.

• For violation of the Terms and Conditions.
• For failure to verify identity or for providing false information.
• If suspicious activity is detected on the account.
• As part of a legal directive or investigation.
• At the user's own request for self-exclusion.

Upon account closure, any valid balance (excluding bonuses) may be returned; however, in cases of rule violations, the entire balance will be forfeited.

Ctk99 takes the privacy of your personal information seriously. We do not sell any personal data to third parties.

• All data is stored with SSL encryption.
• Your information is used solely for operating the platform.
• We are required to share information with authorities when legally obligated to do so.

For more information, visit our Privacy Policy Read.

Ctk99 believes gaming is entertainment, not addiction. We are committed to protecting our users.

• Set daily/weekly deposit limits.
• You may take a temporary break or permanently exclude yourself at any time.
• Access is strictly prohibited for users under 18 years of age.
• If you notice signs of addiction, please seek professional help.

If you have a dispute or complaint, please contact our customer support team first. We typically aim to resolve issues within 48 hours.

• Must be submitted within 30 days of the complaint filing date.
• You may appeal ctk99's decisions to an independent arbitration body.
• The English version of the Terms and Conditions shall apply in any dispute resolution.

Ctk99 reserves the right to update these Terms & Conditions, in whole or in part, at any time. Continued use of the platform after any changes are made will be considered acceptance of the updated terms.

• For significant changes, you will be notified by email or in-app notification.
• The date of the latest update is shown at the top of this page.
• If you do not agree to the updated terms, you may request to close your account.